Our professional customer service helps you with everyday housing matters. Note: if you live in an apartment rented by Retta, you can find the customer service ’s contact information here.
Customer services for housing companies and residents
Our customer service is available to the housing company’s residents by phone, email and chat (referred to maintenance services if necessary).
You can contact us in matters concerning document orders (property manager’s certificates, loan share invoices, etc.) or registration of shares. You can find more detailed information about the registration of shares here.
Our customer service also handles moving notifications, problems with electronic services, parking spaces, sauna shifts, orders for extra keys, changes to housing charges and payment related issues, overdrafts from overpayments (refunded water fees) or receipts (e.g. lawnmower petrol, materials needed for volunteer yard work) and invoices for water fee balances.
Our telephone service is available on weekdays from 9 am to 4 pm. Please check the service number in your area via the office search.
